How To Place Your Order

All orders must be confirmed in writing (online/email/fax/letter). Local councilscentral governmentNHS, registered charities and other publically funded organisations are granted instant 30 days' credit. We kindly ask that new business customers settle their account prior to delivery until a suitable period of trading has taken place. Please speak to our finance department if you have any queries. 

Ordering Methods

  • Online - see guideline below
  • By Email - sales@ral-display.co.uk
  • By Fax - 0116 2550572
  • By Letter - RAL Display & Marketing Ltd, 2 Cranmer Street, Leicester, LE3 0QA


Ordering Online (UK Mainland Only*)

Navigate around the site and add your required items to the basket. The checkout process involves four simple steps as explained below:

Step 1 - Basket
Check the contents of your basket and select the Terms & Conditions of Sale box. Please take time to read through our Terms & Conditions before placing the order.

Step 2 - Billing Address
Enter your billing address into the required fields. If your delivery address is different to your billing address then please select the Deliver to a different address option and fill in the fields.

Step 3 - Payment Method
Choose from the following:
- Debit/Credit Card
- Purchase Order - on 30 day credit accounts only (A box will appear for purchase order numbers)
- Government Funded Body, Charity or NHS - Automatic 30 day credit account  (A box will appear for purchase order numbers)
- Post A Cheque

Step 3 - Confirm Order
Review your order and click on the previous checkout sections to make any necessary amendments (Billing Address and Payment Method sections). A Completed Order screen will appear for all non-debit/credit card orders and an order confirmation will be sent to you. See Step 4 for debit/credit card orders.


Step 4 - Payment Screen (Debit/Credit Card Orders Only)
You will be redirected to a secure PayPoint payment gateway to enter your debit/credit card details. Please complete the fields to to finalise the order. An order confirmation will be emailed through to you.
 
If you have any questions please feel free to contact us and we will be happy to discuss your order.


Overseas Orders

We are happy to accept international orders. Please contact us with a full delivery address including zip/postal code, product details including product code and quantity and we will email you with full costings and an approximate lead-time. Please DO NOT order online as shipping costs are for UK mainland destinations only.

Contact Details:

By Email – sales@ral-display.co.uk 
By Phone - 0044 116 2554640
By Fax – 0044 116 2550572 
Letter - RAL Display Ltd, 2 Cranmer Street, Leicester, LE3 0QA, United Kingdom

We kindly ask for payment prior to exporting any goods. Credit card, Swift and sterling cheque payments are welcome. All payments must credit our account prior to despatch.

If you have any questions whatsoever with any of our products then please get in touch. We are happy to forward any additional details.


* UK Mainland only excludes the Scottish Highlands, Islands & Northern Ireland. Please kindly contact us for a delivery quotation. Many Highlands postcodes are charged at the normal carriage rate so please kindly check with us before ordering.

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